This is my favorite post so far. Today we were discussing this exact same subject and I showed examples from the post. Apparently my friend also experienced that Diablo change, he was one of the players who got upset about that change. 😂 And apparently they also revamped some of the prices. Some items lost their value after revamp. Seems like they did series of "bold" assumptions to kill the feature/product itself. 😂
That’s awesome to hear Cem. The Diablo case is one of my favorites too, because it’s such a clean example of companies reacting to what users do while completely misreading why they do it.
They saw behavior, locked in an assumption, and then built a whole system around the wrong interpretation.
And really glad the examples sparked discussion! :)
This is my favorite post so far. Today we were discussing this exact same subject and I showed examples from the post. Apparently my friend also experienced that Diablo change, he was one of the players who got upset about that change. 😂 And apparently they also revamped some of the prices. Some items lost their value after revamp. Seems like they did series of "bold" assumptions to kill the feature/product itself. 😂
That’s awesome to hear Cem. The Diablo case is one of my favorites too, because it’s such a clean example of companies reacting to what users do while completely misreading why they do it.
They saw behavior, locked in an assumption, and then built a whole system around the wrong interpretation.
And really glad the examples sparked discussion! :)